By understanding and learning about an individual’s personal environmental preferences, it is possible to create the optimum conditions to communicate with them. 1. The presenter is supposed to look into the eyes of every single person sitting in the room and even to those as well who are just nodding sitting in the back. Since communication is a two-way street, successful communication relies just as much on the person receiving the message as it does on the person sending the message. 9.4b. 9.3b. Copyright 2015-2020 The Conover Company. Describe factors to consider for effective communication our site – CUSTOM ESSAY WRITING – DISSERTATION EXAMPLES Introduction When it comes to communication, the problem of perception takes the central stage. Internal communication strategies rely largely on the individual company’s overall mission and values. Dementia 3. This could include: Lighting, Noise, Temperature, Unpleasant odours, 5.3b Report any concerns they have to the relevant person. A louder more direct communication maybe required if trying to get the attention of a group of children to come back inside. Terry Schmitz is the founder and owner of The Conover Company. The information contained on this website is a study guide only. Cultural Effective communication is communication between two or more persons with the purpose of delivering, receiving, and understanding the message successfully. All messages, regardless of how they are delivered or by whom, should consistently contain the same core information. There are a myriad of factors that should be considered when promoting effective communication. If it’s a child you will need to simplify your language, get down to their level so that eye contact can be easily made. Adjusting these environmental factors could have a positive or negative affect on an individual’s ability to communicate effectively. 9.1c. Make sure that the information was understood 4. Introduction ... Key elements of the campaign message Questions to consider when crafting the message Ethical considerations in messages on VAW. The most obvious is the method used to communicate. This field is for validation purposes and should be left unchanged. Communicating in Difficult Situations 9.2a. Message design cuts across all strategic approaches. Learning Disabilities. These could include: Wet or soiled clothing or bed linen, Poorly positioned lighting, Noise, 5.6a Explain how individual identity and self-esteem are linked to emotional and spiritual wellbeing, 5.6b Demonstrate that their own attitudes and behaviours promote emotional and spiritual wellbeing, 5.6c Support and encourage individuals own sense of identity and self-esteem, 5.6d Report any concerns about the individual’s emotional and spiritual wellbeing to the appropriate person. Choosing communication techniques and tools. Are there any distractions (e.g. Describe the factors to consider when promoting effective communication Medical Conditions such as Mental illness, Disability: Any medical conditions such as hearing loss, impaired vision, mobility problems or speech impairment can affect the effective communication. 1. There are many factors to consider when promoting effective communication . Make sure your body … T.V, radio, other people)? Oliver fails at all six of Bienvenu’s (1971) communication predictor areas (link to the 6). Questioning – Promoting questioning by the listener at an appropriate (none disruptive) time is a great way of winning over your listener. Effective communication is about more than just exchanging information. 5.5b Recognise the signs that an individual is in pain or discomfort. 2.4 Support audit processes in line with own role and responsibilities. Today’s office teams work anywhere in the world at all hours of the day and night. 1. Practitioners have to choose the right communication method or style be it verbal or non-verbal form of communication to suit every situation and more importantly the age of the children they are working with. the individual is able to eat it, 8.3c Ensure that appropriate utensils are available to enable the individual to meet their nutritional needs as independently as possible, 8.3d Support and encourage individuals to eat in accordance with their plan of care, 8.3e Know how to report any concerns to the relevant person. The most obvious is the method used to communicate. This could include: Senior member of staff, Carer, Family member, 8.1a Describe the importance of food safety, including hygiene, in the preparation and handling of food, 8.1b Explain the importance of good nutrition and hydration in maintaining health and wellbeing, 8.1c List signs and symptoms of poor nutrition and hydration, 8.1d Explain how to promote adequate nutrition and hydration, 8.2a Ensure drinks are within reach of those that have restrictions on their movement/ mobility, 8.2b Ensure that drinks are refreshed on a regular basis, 8.2c Ensure that individuals are offered drinks in accordance with their plan of care, 8.2d Support and encourage individuals to drink in accordance with their plan of care, 8.2e Know how to report any concerns to the relevant person. 5.5a Ensure that where individuals have restricted movement or mobility that they are comfortable. is another factor that helps to promote effective communication. Paul J. Meyer. Are they too hot or too cold? What are Duty of Care and Duty of Candour how do they affect your role as a care worker? 3.2 Support others to understand and contribute to records. Is the lighting too dim or too bright? In addition to verbal communication, you communicate non-verbally with body movements and facial expressions. However, it is important to remember that talking is not the only form of communication. Describe Your Main Duties & Responsibilities, 1.1b List the standards, codes of conduct and practices that relate to your role, 1.1c Demonstrate that you are working in accordance with the agreed ways of working with your employer, 1.1d Explain how your previous experiences, attitudes and beliefs may affect the way you work, 1.2a Describe your employment rights and responsibilities, 1.2b List the aims, objectives and values of the service in which you work, 1.2c Explain why it is important to work in ways that are agreed with your employer, 1.2d Demonstrate how to access full and up to date details of agreed ways of working that are relevant to your role, 1.2e Explain how and when to escalate any concerns you might have (whistleblowing), 1.2f Explain why it is important to be honest and identify where errors may have occurred and to tell the appropriate person, 1.3a Describe your responsibilities to the individuals you support, 1.3b Explain how a working relationship is different from a personal relationship, 1.3c Describe different working relationships in health and social care settings, 1.4a Explain why it is important to work in teams and in partnership with others, 1.4b Explain why it is important to work in partnership with key people, advocates and others who are significant to an individual, 1.4c Demonstrate behaviours, attitudes and ways of working that can help improve partnership working, 1.4d Demonstrate how and when to access support and advice about partnership working and resolving conflicts, 2.1a Identify sources of support for their own learning and development, 2.1b Describe the process for agreeing a personal development plan and who should be involved, 2.1c Explain why feedback from others is important in helping to develop and improve the way they work, 2.1d Contribute to drawing up own personal development plan, Describe the functional level of literacy, numeracy and communication skills necessary to carry out their role and explain how to check their own level, 2.2b Explain how to check their current level of literacy, numeracy and communication skills, 2.2c Describe how a learning activity has improved their own knowledge, skills and understanding, 2.2d Describe how reflecting on a situation has improved their own knowledge, skills and understanding, 2.2e Describe how feedback from others has developed their own knowledge, skills and understanding, 2.2f Demonstrate how to measure their own knowledge, performance and understanding against relevant standards, 2.2g List the learning opportunities available to them and how they can use them to improve the way they work, 2.2h Demonstrate how to record progress in relation to their personal development, 2.2i Explain why continuing professional development is important. Getting too close or too far away can make people feel uncomfortable. This could include: Senior member of staff, Carer, Family member, 5.7a Demonstrate that their actions promote person centred values including: individuality, independence, privacy, partnership, choice, dignity, respect, rights, 6.1a Describe the different ways that people communicate, 6.1b Describe how communication affects relationships at work, 6.1c Describe why it is important to observe and be receptive to an individual’s reactions when communicating with them, 6.2a Describe how to establish an individual’s communication and language needs, wishes and preferences, 6.2b List a range of communication methods and styles that could help meet an individual’s communication needs, wishes and preferences, 6.3a List barriers to effective communication, 6.3b Describe ways to reduce barriers to effective communication, 6.3c Describe how to check whether they (the HCSW/ASCW) have been understood, 6.3d Describe where to find information and support or services, to help them communicate more effectively, 6.4a Describe what confidentiality means in relation to their role, 6.4b List any legislation and agreed ways of working to maintain confidentiality in day-to-day communication, 6.4c Describe situations where information, normally considered to be confidential, might need to be passed on, 6.4d Describe who they should ask for advice and support about confidentiality, 7.1a Describe what is meant by privacy and dignity, 7.1b List situations where an individual’s privacy and dignity could be compromised, 7.1c Describe how to maintain privacy and dignity in the work setting. These include: You may need to share your experience of communication to others in order to help them overcome their own barriers to communication. The Effective Communication Tips website states that assertive communication is the ability to speak in a manner that expresses wants and needs while respecting the opinions and rights of others. Be aware of your own posture and body language, while assessing theirs so that […] Describe what adjustments might need to be made to the way care is provided if someone has 1. Emotional Awareness Good communication skills not only help to improve your personal relationships, but also your success in the workplace. 9.4a. Essential factors for an effective communication strategy ; Campaigns . Disabilities: Disabilities such as hearing loss, impaired vision, mobility problems or speech impairment can affect the effective communication. 7.2a Demonstrate that their actions maintain the privacy of the individual. Explain why early detection of mental health needs, dementia or learning disability is important. Other factors you should consider are things like the tone of your voice, your hand gestures, and ensuring eye contact. Distance learning with Conover Online. Factors of Effective Communication. Are they too hot or too cold? It is also a great tool to encourage an individual to open up more as they will be aware that you are listening to what they have to say. You should use this information to answer questions IN YOUR OWN WORDS. Dementia 3. Communication happens when information is shared between two people. 10.1a Explain the term safeguarding adults, 10.1b Explain their own role and responsibilities in safeguarding individuals, 10.1e Explain why an individual may be vulnerable to harm or abuse, 10.1f Describe what constitutes restrictive practices, 10.1g List the possible indicators of abuse, 10.1h Describe the nature and scope of harm to and abuse of adults at risk, 10.1i List a range of factors which have featured in adult abuse and neglect, 10.1j Demonstrate the importance of ensuring individuals are treated with dignity and respect when providing health and care services, 10.1k Describe where to get information and advice about their role and responsibilities in preventing and protecting individuals from harm and abuse, 10.2a Describe how care environments can promote or undermine people's dignity and rights, 10.2b Explain the importance of individualised, person centred care, 10.2c Explain how to apply the basic principles of helping people to keep themselves safe, 10.2d Explain the local arrangements for the implementation of multi-agency Safeguarding Adult’s policies and procedures, 10.2e List ways in which the likelihood of abuse can be reduced by managing risk and focusing on prevention, 10.2f Explain how a clear complaints procedure reduces the likelihood of abuse, 10.3a Explain what to do if abuse of an adult is suspected; including how to raise concerns within local whistleblowing policy procedures, 10.4a List relevant legislation, local and national policies and procedures which relate to safeguarding adults, 10.4b Explain the importance of sharing information with the relevant agencies, 10.4c Describe the actions to take if they experience barriers in alerting or referring to relevant agencies. It’s about understanding the emotion and intentions behind the information. This could include: Senior member of staff, Carer, Family member, 5.4a Raise any concerns directly with the individual concerned, 5.4b Raise any concern with their supervisor/ manager, 5.4c Raise any concerns via other channels or systems e.g. If the information is private, concentrate on giving the right information 3. Remember, there are many factors need to consider when promoting effective communication. Factors you may need to consider when trying to communicate effectively with others could be their age. Explain why it is important to understand that the causes and support needs are different for people with mental health conditions, dementia and learning disabilities. Click here for pricing. By understanding and learning about an individual’s personal environmental preferences, it is possible to create the optimum conditions to communicate with them. Describe the social model of disability and how it underpins positive attitudes towards disability and involving people in their own care, 9.3a. This could include: Senior member of staff, Carer, Family member, 7.3a Describe ways of helping individuals to make informed choices, 7.3b Explain how risk assessment processes can be used to support the right of individuals to make their own decisions, 7.3c Explain why personal views must not influence an individual’s own choices or decision, 7.3d Describe why there may be times when they need to support an individual to question or challenge decisions made about them by others, 7.4a Demonstrate how to support individuals to make informed choices, 7.4b Ensure any risk assessment processes are used to support the right of individuals to make their own decisions, 7.4c Ensure their own personal views do not influence an individual’s own choices or decisions, 7.4d Describe how to report any concerns they have to the relevant person.
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